I just got off the phone with Travelocity's Customer Service line - where I was on hold for over an hour last week - and I literally could not understand one word this nice man said to me. And isn't that the point really? They're always nice, courteous, polite, helpful people...just trying to do their job. But their job is totally dependent on being able to communicate. In ENGLISH! Someone needs to let our immigrating friends know that some wise guy at the unemployment office is getting a good laugh at everyone's expense.
So maybe we don't have an immigration problem. Maybe we have an unemployment office problem. And maybe some of the unemployment office workers need to be deported to Shanghai or Cairo or Brussels where they can work the 1-800-WEHELPU line answering calls from the natives. Maybe that's the solution to this whole thing.
And then again, maybe not. But it would sure be worth a good laugh.